Support
Frequently Asked Questions
Clear answers on wholesale procedures, shipping terms, and sample requests from our export sales team.
Wholesale ordering
How ordering works
Each product page lists its MOQ, packs per carton and carton size. Submit a quote request and our export sales team will confirm availability.
Shipping and sample requests
We quote FOB or CIF terms based on your destination port. Samples can be requested before a first order, subject to our samples policy.
Direct escalation
For urgent or product-specific questions, contact our export sales team through the contact page, including the product and quantity you have in mind.